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Purchases made at a permanent GODS store can only be returned or exchanged at that same store, as long as the item is unworn and has its original packaging and tags.Online purchases can be managed at a physical store.&#x26A0;&#xFE0F; Returns of purchases made at Pop-Ups, Outlets or Sample Sales are not accepted.

Purchases made at a permanent GODS store can only be returned or exchanged at that same store, as long as the item is unworn and has its original packaging and tags.Online purchases can be managed at a physical store.⚠️ Returns of purchases made at Pop-Ups, Outlets or Sample Sales are not accepted.

I bought in store — can I return online?

Returns & Exchanges

How do I start a return or exchange?

What are the return and exchange deadlines?

What condition must the item be in?

Which items cannot be returned or exchanged?

When and how do I receive my refund?

Who pays the return shipping costs?

I received a wrong or defective item

What are the delivery times?

How much does shipping cost? When is it free?

How do I track my order?

Shipping to the Canary Islands Ceuta and Melilla

International shipping and customs

My order is taking longer than expected

Shipping

When is my order processed?

Can I cancel or modify my order?

I didn't receive my order confirmation email

Orders

What payment methods do you accept?

Can I request an invoice?

Payments & Billing

Size Guide

Discounts

Store Credit

Gift Cards

Where are our stores?

Can I return an online purchase in store?

Our Stores

Mystery Box

MYSTERY BOX

I bought in store — can I return online?Updated 3 months ago